Introduction
Welcome to Tower Rush Store's Privacy Policy. This document explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and other international privacy standards.
By using our website and services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with any part of this privacy policy, please do not use our website or services.
Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information. This information is necessary to process your orders, communicate with you, and provide customer support.
Usage Data
We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data helps us understand how visitors use our site and improve our services accordingly.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences, although disabling cookies may affect certain features of our website.
How We Use Your Information
Tower Rush Store uses the collected information for various purposes designed to improve your experience and provide quality services:
- Processing and fulfilling your orders, including payment processing, shipping, and delivery notifications
- Communicating with you about your orders, account, and customer service inquiries
- Sending marketing communications about new products, special offers, and promotions (you can opt-out at any time)
- Improving our website, products, and services based on user feedback and behavior analytics
- Detecting, preventing, and addressing technical issues, fraud, and security threats
- Complying with legal obligations and enforcing our terms of service
- Conducting research and analysis to better understand our customer base and market trends
Data Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We encourage you to take steps to protect your personal information, such as choosing strong passwords, keeping your login credentials confidential, and logging out of your account after use. If you suspect any unauthorized access to your account, please contact us immediately.
Your Rights and Choices
You have several rights regarding your personal information, including:
Access and Correction
You have the right to access, review, and correct your personal information. You can update your account information at any time by logging into your account or contacting our customer support team.
Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to request that we transfer this information to another service provider where technically feasible.
Deletion
You have the right to request deletion of your personal information, subject to certain legal exceptions. We will delete your data upon request unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Marketing Communications
You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that even if you opt-out of marketing emails, we may still send you transactional messages related to your orders and account.
Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although this may affect your ability to use certain features of our website.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Tower Rush Store operates internationally, and your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy and applicable laws.
Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the bottom of this page and notify you through email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Tower Rush Store
Kärntner Straße 57
1010 Vienna, Austria
Email: [email protected]
Phone: +43 1 5378 6241
We are committed to resolving any privacy concerns you may have and will respond to your inquiries as soon as possible.
Last Updated: January 2026